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Terms and Conditions

GENERAL

CONTENT REGLEMENT

  1. Rules
  2. Booking conditions
    2.1 Payment and reservation
    2.2 Capacity Villa
    2.3 Visitors
    2.4 Animals
    2.5 Change or cancellation
    2.6 Security
    2.7 Liability
    2.8 Deposit
    2.9 Disputes
  3. Precepts
    3.1 House rules
    3.2 Limited accessibility
    3.3 Final cleaning
    3.4 Fire
    3.5 Check-in and check-out

 

  1. REGULATIONS BOOK ROCK

The domain “Villa Kolovesi”, located at Vääräntauksentie 205, Enonkoski Finland. These regulations (booking conditions and precepts) must be respected by all guests and visitors to the domain. By paying the invoice, the tenant declares that he knows the booking conditions and precepts and accept them.

 

  1. BOOKING CONDITIONS

2.1. PAYMENT AND RESERVATION

After booking request, you will receive an invoice by e-mail. The deposit of € 1.500,00 must be paid within 3 days after receiving the invoice. Only after payment is the booking final. If the amount has not been paid after 3 days after receiving the invoice, the booking request will expire.

The amount of the total rental must be transferred at the latest 30 days before the arrival date.

Price include:

  • Use of house, terrace, sauna and use of firewood.
  • Towels and final cleaning
  • Handling
  • VAT

Water and Electricity costs will be calculated at departure and settled with the deposit.

 

2.2 VILLA CAPACITY

The maximum occupancy for the villa is 10 people. For safety and insurance purposes, that number should not be exceeded. The person who books and pays for the reservation is responsible for complying with the precepts and paying the invoices.

 

2.3 VISITORS

There are no visitors allowed on site, other than those who have booked. Exceptions may be allowed, but these must be requested in writing by the tenant well in advance. This must then be approved in writing by Villa Kolovesi. In case visitors are allowed, we must obtain a written overview of these visitors in advance. (first name – name – age – reason of visit).

2.4 ANIMALS

The bringing of (domestic) some animals is allowed on the grounds of Villa Kolovesi and must be announced in advance. There is a surcharge.

2.5 CHANGE OR CANCELLATION

Any cancellation must always be done in writing. A registered letter and e-mail are valid. For cancellation, the following provisions are valid:

For each cancellation (in full or in part) by yourself, in advance of your stay, the following provisions will apply:

  • Cancellation more than 30 days before the date of arrival:  Full refund;
  • Cancellation more than 14 days before date of arrival: 50% refund;
  • Bookings less than 30 days before arrival will receive a full refund if cancelled within 24 hours of booking.

For any change by yourself, in advance of your stay, the following provisions will apply:

Until 7 days before your arrival you can still change your reservation. For these changes we charge additional administration fees. Namely € 25,- plus any additional costs of a more expensive reservation. We will not make a refund if you shorten your stay.

For any change/cancellation by Villa Kolovesi itself, the following provisions will apply in advance of your stay:

  • Villa Kolovesi reserves the right to cancel your stay for security reasons.

For each change/cancellation by yourself, at the time of your stay, the following provisions will apply:

If you refuse to enter at the time of arrival, you will not be able to claim any compensation for any reason.

 

2.6 SAFETY

Entering the property is entirely at your own risk. You are responsible for your own safety but certainly the safety of your child. Supervise young children at all times.

Valuables:

It’s best not to leave valuables in your stay. Villa Kolovesi cannot be held liable for thefts that are committed.

 

Alcohol, smoking and drugs:

It is strictly forbidden to be “under the influence of drugs” at the property. It is forbidden to be in the water under the influence of alcohol.

Smoking inside the house is strictly forbidden. Smoking on the terrace is allowed, but it is strictly forbidden to leave cigarette butts in nature or on the terrain. An ashtray will be present at the house. It is forbidden to smoke in nature when a code red or orange has been issued by the fire brigade.

 

2.7 LIABILITY

We accept no liability for:

  • Theft, loss or damage of any kind, during or as a result of a stay at the property
  • In case of the incorrect use of the house and the failure to leave the house correctly, Villa Kolovesi can charge additional (cleaning/repair) costs;
  • Accidents;
  • The disapplication of technical equipment and the failure or closure of facilities on the domain;
  • The tenant and the person accompanying him or her shall be several and ally liable for any loss and/or damage that will result for Villa Kolovesi and/or any third party as a direct or indirect consequence of their stay, whether caused by action or failure by themselves or of third parties who are at the property and of any damage caused by any business they have under their hands;
  • It is not allowed to use the house for business purposes, and it is not permitted to use photo and/or film material of the house for promotion or business use, unless requested in advance by the tenant and approved in writing by the landlord.

 

2.8 DEPOSIT

If no damage, exceptional cleaning costs or loss can be determined, the deposit will be refunded within 14 days. However, if damage or loss can be detected, Villa Kolovesi reserves the right to withhold part or all of the deposit.

2.9 DISPUTES

All complaints related to your stay must be sent by registered letter with receipt within 30 days of your stay. All disputes relating to compliance with these regulations will be settled by the competent courts.

  1. PRECEPTS

3.1 HOUSE RULES

  • Be careful with the house, furniture, appliances, paintwork and plants;
  • Use water and energy sparingly;
  • Never leave waste behind, never throw waste on the ground;
  • A sound system is intended for its own group, adjust the volume so that neighbors do not experience any inconvenience. Respect the silence between 22 and 8am;
  • Tenant must grant access to the house for maintenance, repair and inspection. The time will be communicated in advance and will take place during the day;
  • Do not take the towels outside the premises;
  • Subletting is not allowed;
  • Open fire or fireworks in and around the house are prohibited.

 

3.2 LIMITED ACCESSIBILITY

  • Cars must be parked in the car park at the house.

3.3 FINAL CLEANING

We ask you to leave the house in the same condition as you received them and according to the guidelines below.

The house should be left as follows:

  • Please put full garbage bags in the container.
  • Put everything back as you received the house:
    • Furniture back in the right place
    • Return kitchen comforts to the right place
    • Unload dishwasher
    • Leaving beds neat

If the accommodation is left in such a way that exceptional cleaning is required, additional costs will also be charged for clean-up costs, laundry costs, repair costs etc.

 

3.4 FIRE

  • Fire making (cooking fire) can only apply when no code orange, red applies.
  • Fire is only made in the provided places (fireplace inside and BBQ outside)
  • If you make fire in the provided places, you must observe the following rules:
    • Never unattended
    • Fire completely extinguished when you leave it

3.5 CHECK-IN AND CHECK-OUT

  • Check-in can take place from 4.00 pm.
  • Check-out must be done before 10.00 am.

If the house is left late, a minimum of € 100 will be charged on the invoice. If the key with a pendant is not returned, € 50 will be charged per key on the invoice.